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Search our FAQ to find resolutions to common issues.
Articles in G-RAID
How do I initialize G-RAID?
How to initialize G-RAID on Macintosh or Windows system.
How much video can I store on my G-Tech Drive?
It is dependent on the type of video footage you are working with. See the chart below for more information.
I want to use my G-Tech drive on BOTH MAC and Windows
All G-Technology drives are formatted for MAC Operating System. To use these drives on both Windows and MAC platforms, you have two options.
My G-RAID 2 Power Supply is making noise
My power supply is hissing or the power light is blinking.
What is the proper way to disconnect/unmount my G-Tech drive from my computer?
UNMOUNTING/DISCONNECTING G-Tech drives A nice feature of many G-Tech drives is the ability to be connected and disconnected while your computer is running.
How do I restore the look of my drive icon after I've formatted my G-Tech drive on the Mac?
Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac.
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not happen or if you are...
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software.
What is the difference between the G-DRIVE and G-RAID?
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac
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