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Articles in G-SAFE
I want to use my G-Tech drive on BOTH MAC and Windows
All G-Technology drives are formatted for MAC Operating System. To use these drives on both Windows and MAC platforms, you have two options.
What is the proper way to disconnect/unmount my G-Tech drive from my computer?
UNMOUNTING/DISCONNECTING G-Tech drives A nice feature of many G-Tech drives is the ability to be connected and disconnected while your computer is running.
How do I restore the look of my drive icon after I've formatted my G-Tech drive on the Mac?
Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac.
My G-Safe is running warmer than normal and the fan is not turning on. How do I fix this?
To resolve this issue you can either re-boot the unit or press the...
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not happen or if you are...
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software.
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.
Is it okay to leave my external drive turned on all the time?
Can I use 3rd party hard drives in my GSafe/GSpeed units?
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