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FAQs

Search our FAQ to find resolutions to common issues.

Can I use any USB cable with my G-Technology Drive?

We recommend using only the included USB cable with your drive. USB bus power is rather limited, so lower quality cables can result in unreliable power to the drive. This can result in poor performance, clicking and other noise, or complete failure to detect the drive on your system. There can also be similar issues with using longer USB cables, especially those longer than 3ft/1M.

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Article ID: 62

Article Created: 04-27-2011 07:15 AM

Last Modified: 06-21-2011 16:16 PM

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