What is the fastest way to get an Return Merchandise Authorization number (RMA#)?
The fastest way to get an Return Merchandise Authorization number (RMA#) is to fill out our support form.

How do I use my NEW G-Tech Drive? And how do I back up my Mac?
What do I do, which cable do I use? What am I supposed to do to back up on 10.4.11 and before (pre-Leopard 10.5).

How do I restore the look of my icon after I've formatted my external drive?
 

How do I make my G-Tech drive bootable ?
Just about any drive can be bootable if the following is taken in to consideration...