Getting Error Message to Format Drive

[southamcreative]

I moved my 2TB G-Safe from one computer to another today and when I plugged the USB cord into the destination PC and turned it on, the computer recognized the drive but told me I have to format it before I can use it. I moved the drive back to the original PC and got the same message.

The G-Safe tells me both drives are "OK". Obviously, it would be disasterous for me to have to format the drive. When I right click the drive in Win7 and select "Manage", the computer recognizes the drive, but still can't get to the data.

The drive is setup in a RAID configuration (2x 1TB drives).

Any help out there?

Thanks in advance,
/Randal

[Gene G]

Hi Randal,

Thanks for your post. Does the drive have any unusual sounds or activity? Have you tried different ports or cables? You could try one of the drives in a drive enclosure as it will appear as a single drive. Please let me know if you have any questions.

Regards,