G Drive deos not always "engage" - clicks.

[rlape]

When I try to turn the G Drive on sometimes it has a soft little clicking noise but never starts up. I've turned it off and tapped the side of it and sometimes that get is to turn on. Sometimes it takes a few tries. What should I do?

[Kenny M]

Hello rlape,

Please contact Technical Support at 888.426.5214 using some trouble shooting techniques our agents will be able to verify if you are having a power issue or if the unit is malfunctioning. If the drive is under warranty the agent will also be able to process your replacement.