English
Support
GTech_Support: RT @HGSTStorage: #FF Have a great weekend, global HGST team! @gtecheurope @Gtech_Support @GTechFR @GTechDE @GtechStorage
GTech_Support: @jamesratnarajah We have not tested our G-Speed eS unit in that type of setup and can not be sure if it will work.
G-CONNECT
Getting Started
- - System Requirements and Box Contents
- - G-CONNECT Hardware Specifications
- - Automatic Software Updates
- - Setting up the G-CONNECT device
- - About the preloaded category folders
- - Copying Content to G-CONNECT
- - Playing and Viewing Content
How to
- - Upload content to an iOS device
- - Use G-CONNECT as a Network Attached Storage drive
- - Connect as a Wireless Network Drive on Mac OSX
- - Connect as a Wireless Network Drive on Windows 7
- - Connect as a Network Drive over ethernet
- - Connect as a Wi-Fi Hotspot
- - Connect in USB Mode
- - Connect to Media Devices
- - Other ways to access your content
- - Enable gigabit ethernet on G-CONNECT
- - Add files using USB
- - How to safely disconnect a USB drive
- - Restore your Mac drive icon
- - Convert video to acceptable file types for the iPad and iPhone
Web Application FAQs
- - Signing into the Web Application
- - About Admin and Guest users
- - About the File Browser
- - About the Media Browser
- - Adding files through the Web Application
Warranty & RMA
Other Resources
- - Using G-CONNECT to perform Wireless Time Machine Backups
- - Windows 7 Backup & Restore
- - Windows XP Backup
- - Touro Cloud Backup
External Drive Troubleshooting
- - External Drive Troubleshooting - Mac OS X
- - External Drive Troubleshooting - Windows
- - External Drive is not recognized - Windows
Frequently Asked Question
- - What file types are supported by the iPad
- - Portable Battery Packs
- - How the G-CONNECT categorizes content
- - I forgot my password, do I need to reset my G-CONNECT?
- - About Public and Private content
- - Can I access my G-CONNECT content through iTunes?
- - How do I view my content with DLNA compatible devices?
- - Formatting and Partitioning the G-CONNECT
- - Why is there a USB Y-Cable?
- - Can the G-CONNECT play DRM protected content I've purchased in the iTunes store?
- - Can I use G-CONNECT to sync my iPad?
- - Can I access the G-CONNECT over Wi-Fi at the same time it is plugged in through USB?
Video Troubleshooting
- - Streaming video content
- - Unable to play home recorded movie's
- - My video or music files are not playing smoothly
- - My video displays a thumbnail, but it does not play
Wi-Fi Troubleshooting
+
HOW TO VIDEOS
