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    G-CONNECT

    • G-CONNECT

    G-DRIVE Family

    • G-DRIVE slim
    • G-DRIVE mobile USB
    • G-DRIVE mobile
    • G-DRIVE mini
    • G-DRIVE mini SSD
    • G-DRIVE
    • G-DRIVE PRO with Thunderbolt

    G-RAID Family

    • G-RAID mini
    • G-RAID
    • G-RAID with Thunderbolt

    G-SAFE / G-SPEED Family

    • G-SAFE
    • G-SPEED Q
    • G-SPEED eS
    • G-SPEED eS PRO
    • G-SPEED eS PRO XL
    • G-SPEED FC
    • G-SPEED FC XL

    EVOLUTION Series

    • G-DRIVE ev
    • G-DRIVE ev PLUS
    • G-DOCK ev with Thunderbolt

    Warranty and Returns

    • Register your Product
    • Data Recovery
    • Packaging Instructions
    • Return and Warranty Policy
    • Warranty FAQs
    • Warranty Replacement Options
    • Warranty Returns (RMA)
    • Webstore Returns

    Contact Support

    • Technical Support
    • Email Support
USER FORUM
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GTech_Support: @gilpin_photo yes, changing the RAID set will require a format so make sure to backup the data off the drive first
GTech_Support: @gilpin_photo Did you try formatting it using the Disk Utility?
Support > G-RAID Family > G-RAID

G-RAID

  • G-RAID User's Manual
  • Mac Drive Icons
  • Product Mini Guide 2013
  • G-RAID Datasheet
HFS+

Using G-Technology drives on the Mac only

NTFS

Using G-Technology drives on Windows only

FAT32

Using G-Technology drives on Mac and Windows

How to

  • - Accessing the hard drive
  • - Storing files on the hard drive
  • - Safely eject and disconnect the drive
  • - Restore the look of your Mac drive icon

Warranty & RMA

  • - Create an RMA
  • - Warranty Statement

Other Resources

  • - Apple Time Machine
  • - Windows 7 Backup & Restore
  • - Windows XP Backup
  • - Touro Cloud Backup

Frequently Asked Questions

  • - What does RAID mean?
  • - What RAID settings does G-RAID ship in?
  • - Differencees between the G-DRIVE and G-RAID
  • - External Drive Troubleshooting - Mac
  • - External Drive Troubleshooting - Windows
  • - External Drive is not recognized - Windows
  • - Can I use any USB cable with my drive?
  • - What brand Hard Drive do you use?
  • - In Windows 7 or Windows Vista the drive does not appear in Computer
  • - How many drives can I chain using FW800?
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